Privacy Policy and Disclaimer

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Information Automatically Logged

Every access to this site results in logged information. This information includes your IP address, the page you requested, the time of the access and, where possible, the referring page and the cookie established by our web server. This information is used primarily for gathering broad demographics in the interest of improving our site. This information is stored indefinitely by the city.

Web Cookies

The City of Plymouth uses "cookies" on this web site to better track how the site is being used. While cookies allow us to see which pages a particular user is visiting, they convey no personal information about the user. This is done so that we may improve the site by studying its usage. Disabling cookies in your web browser will not limit your experience, or prevent you from viewing any content on this site.

Links

Our site contains links to other websites that provide relevant information, but are outside the control of the city. The City of Plymouth is not responsible for the content or privacy practices of these sites.

Information Collected from Forms and Email

The City of Plymouth applies the same privacy to comments or other information submitted via a form on the web or e-mail that it would for a phone or in-person conversation. We will not sell, rent or lease this information to third parties. All information collected is subject to the Minnesota Government Data Practices Act, which classifies certain information so that it is available to the public on request.

myPlymouth/SeeClickFix

The City of Plymouth uses myPlymouth, an online and mobile service request/reporting system. The system allows the public to report nonemergency issues and submit requests to the city through the mobile app or browser, via a desktop computer, laptop, mobile phone, or tablet. 

myPlymouth is powered by SeeClickFix and CivicPlus, the developers of the mobile application. SeeClickFix is a third-party vendor with a public website/application. Reported issues and inquiries submitted through myPlymouth may be visible to the public. The display name of the submitting party may also be visible, unless requests are submitted anonymously. Email addresses linked to the submissions are not publicly displayed.

Plymouth, MN Parks & Rec App/WebTrac

The City of Plymouth uses the "Plymouth, MN Parks & Rec" mobile app and browser-based WebTrac software for recreation program registration and account management. The app/WebTrac allows users to search for activities, schedule rentals and register for programs. WebTrac is powered by Vermont Systems, a third-party vendor and the developer of the mobile application.

Personal information, including name, mailing address, billing details, phone number, email address, and account credentials (username and login) is collected when a user creates an account. This information is used to provide services. Information provided is kept confidential and is not shared with any other organizations.

Acceptance of Policy

The use of our website signifies your acceptance of this privacy policy. If you do not agree to this policy, please do not use this website. The city reserves the right to change, modify, add or remove portions of this policy at any time. Please check this page periodically for changes.

Contact Us about the Website

Please direct questions or comments about this site to communications@plymouthmn.gov.